To provide everyone equal opportunity to rent & ride, all cancellations must be made 48hrs prior to reservation time and will incur a non-negotiable $20 service fee. Cancellations occurring with less than 48hrs before reserved time, payment cannot be refunded, altered, or exchanged. Pre-authorization for Bromptons. Single Speeds, Hybrid/City & Endurance is $1200.00. Performance & Pro Performance is $2300.00.
Our cancellation policy does not apply to times of high demand (i.e. CicLAvia, Holidays, Special Events etc…)